Sedgwick: Property Claims Face Delays, Are Growing More Complex

Despite the promise of artificial intelligence and other technology to improve and speed the insurance process, property claims face delays and growing complexity, according to a new report that also shows claims costs are under pressure. Several factors are putting …

Commercial risk teams are responding with tighter controls, scenario modeling, and broader collaboration across underwriting, claims, and cyber operations.

Leaders continue to prioritize resilience planning while balancing cost, coverage terms, and operational exposure in a changing market cycle.