GeneralNews Archives - Insurance Journal

Are Software Vendors Holding Insurers Hostage? Build Your Own, Webinar Says

Sep 21st, 2026 • 5 min • View Source

Some software-as-service vendors are holding insurance companies on a tight leash, charging them huge annual fees for upgrades and for the privilege of accessing their own data, according to an insurance executive and a tech company owner who spoke at …

Commercial risk teams are responding with tighter controls, scenario modeling, and broader collaboration across underwriting, claims, and cyber operations.

Leaders continue to prioritize resilience planning while balancing cost, coverage terms, and operational exposure in a changing market cycle.