Insurance Industry Employee Confidence Tanks on AI Concerns: Report

A new report highlights insurance industry employees’ growing negativity toward artificial intelligence job displacement, as sector employment dropped 21% yera-over-year, and entry-level adjuster positions dropped 50% YoY. Glassdoor’s Employee Confidence Index for its broader AI Report hit a record 10-year …

Commercial risk teams are responding with tighter controls, scenario modeling, and broader collaboration across underwriting, claims, and cyber operations.

Leaders continue to prioritize resilience planning while balancing cost, coverage terms, and operational exposure in a changing market cycle.